GET IN TOUCH
We love our customers. Feel free to call us anytime. We are available via email, live chat or phone.
Customer Service
At Moture, every connection matters to us. Whether you have a question about our products, need support, or simply want to reach out, we’re always here with warmth, care, and genuine attention.
We believe in creating more than garments — we believe in creating meaningful experiences, where every interaction feels personal, every concern is truly heard, and every customer feels valued.
You are always welcome to get in touch with us through the contact form below, and we’ll be happy to assist you in every way we can.
Phone
+91 9803 221 775
Mon – Fri, 9:00 AM – 7:00 PM IST
We reply within 24 hours
Live Chat
Chat with our team
Mon – Fri, 9:00 AM – 7:00 PM IST
Studio
Patna, India
We're Here for you
Write to us.
Frequently Asked Questions
Here are some
common questions.
If you can’t find what you’re looking for,
please reach out to our support team.
Orders are usually delivered within 3–7 working days, depending on your location. Once your order is shipped, tracking details will be shared via SMS or email.
Yes, COD is available for selected locations across India. Availability will appear during checkout.
We primarily work with breathable natural fabrics like linen, cotton-linen blends, and soft textured cottons chosen for comfort, movement, and timeless wearability.
We try to maintain accurate colors in every photograph. However, slight variations may occur due to lighting conditions and screen settings.
Every product includes a detailed Fit Blueprint & Size Guide to help you find your ideal fit. If you prefer a more relaxed silhouette, we recommend sizing up.
Our silhouettes are designed to feel comfortable and effortless — balancing clean tailoring with relaxed movement. Product pages clearly mention the fit type.
We recommend gentle machine wash or hand wash in cold water. Avoid harsh drying to preserve the natural texture and softness of the fabric.
Some essentials may return, while limited seasonal pieces may not be restocked. We recommend purchasing early during new drops.
Yes, size exchanges are available within the eligible return window, provided the product remains unused and in original condition.
Our collections are released in carefully curated drops focused on timeless styling rather than fast fashion. Follow our Instagram for launch updates and previews.